We at Accessories Hub Dogs want you and your furry friend to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer hassle-free returns and refunds subject to the following terms and conditions:
Returns
Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Time Frame: You have [number of days] days from the date of delivery to initiate a return.
Proof of Purchase: To complete your return, we require a receipt or proof of purchase.
Return Process: Please contact our customer service team at [contact email/phone number] to initiate the return process. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Refunds: If your return is approved, a refund will be processed, and a credit will automatically be applied to your original method of payment within [number of days] days.
Exchanges
Unfortunately, we do not offer exchanges at this time. If you wish to exchange an item, you will need to return the original item for a refund and place a new order for the desired item.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at with details and photos of the product. We will work with you to resolve the issue promptly.
Non-Returnable Items
Certain items are not eligible for return, including:
- Gift cards
- Personalized or customized items
- Final sale items
Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.